An Intellyx Brain Candy Brief
Almost every facet of the modern office worker’s day-to-day existence is digitized in some way — and each function and activity, it seems, has its own application. The result is that most employees spend a massive amount of time switching between apps, continually logging in and out, to perform routine activities that are often not a part of their core job function.
The biggest challenge is the interruption factor as employees need to leave their primary workflow to perform these tasks, issue approvals, or make decisions. Sapho believes that this constant task and application switching creates a poor and frustrating employee experience and dramatically decreases productivity. The answer, it concluded, was to take these tasks and non-core interactions to wherever the employees were already working.
The company’s solution is to unbundle applications for non-core users into tasks and data and then insert them into the employee’s normal workflow. That might mean adding them into a feed within a collaboration tool, having them show up in email, injecting them into a desktop feed, or integrating them to an intranet or employee portal. Most importantly, the company’s approach to integration, deployment, and security creates what it calls “green button” experiences in which interacting with a task or activity is as simple as hitting a big green “go button.”
Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.
