The change agent analysts.
Before you implement new technology, change the way you think about how technology provides business value. Intellyx thought leadership and advisory helps you and your customers get beyond the fear of technology disruption to extract the business value from transformative technologies.
Brain Candy
Sutherland: From BPO to Professional Services to AI-Driven Network…
An Intellyx Brain Candy Brief Originally in the business process outsourcing industry, Sutherland expanded its professional services offerings across multiple industries. In telco, it offers…
Hansen: AI-Powered, Catalog-Driven OSS/BSS Platform that complies with Open Digital Architecture
Symphonica: Agentic No-Code OSS that Supports Operator or Customer Vibe Coding
Schaman: AI-Based ‘Resolution Intelligence’ for Technical Support that Reduces Demand for Support
Tupl: Machine Learning and Agent-Based Automation for Telco Ops and Customer Care Teams
cside: Browser and device-side skeptical security to eliminate agent traction
Recent Posts
2026 Intellyx Digital Innovator Award Winners Announced
VORDEN, NETHERLANDS, JUNE 9 2026 — Innovative technology solutions that realize real customer results are hard to come by in today’s confusing and messy enterprise…
Seven business benefits of modernizing legacy telco billing systems – and how Wavelo delivers on…
White Paper – Operationalizing the Model Context Protocol
Why ‘human in the loop’ falls short – and what to do about it
Eval engineering: The missing piece of agentic AI governance
Using AI for legacy data modernization? Don’t fall into this trap
In the News
Five People Walk Into an Exchange of Ideas
Substack article by Daniel Stecher Jason Bloomberg published a piece declaring that Human in the Loop is fundamentally broken. His argument is clean: automation bias,…


