Secondmind: An AI-powered Human-centric Decision Engine

An Intellyx BrainCandy

Despite all the talk about artificial intelligence (AI), the reality of applying it in meaningful ways in the enterprise is still a challenging proposition. While the advances in the underlying technologies have been dramatic over the last several years, the ability to apply it to decision-making — arguably the place it’s needed most — is beset by highly complex decision models and a lack of data.

Secondmind has been researching AI and how to apply it to close this real-world gap for several years and is now scaling its efforts to bring its solution to market. The company’s approach is rooted in the idea that the most significant opportunity to leverage AI is to view it as a collaboration between human and machine. In this scenario, humans bring expertise and make the final decisions, while AI leverages data to predict outcomes in complex environments and recommends actions in an intertwined dance.

The company claims that it allows human experts to spend more time evaluating decisions rather than processing data. Ultimately, it enables teams to make better, faster decisions by seamlessly integrating human expertise, providing explainable predictions and recommendations, providing big-picture visibility, and enabling decision-making collaboration. The company is presently focusing on transportation and logistics, automotive, retail, and consumer packaged goods, sectors where it can help with critical functions such as demand forecasting and planning, asset allocation, and inventory optimization.

©2020 Intellyx LLC. Intellyx advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. At the time of this writing, none of the companies mentioned are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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