How an IT Leader Found Transformation Opportunity in the Midst of the Pandemic

By Charles Araujo

It’s not hard to understand why the pandemic hit community colleges so hard. Almost overnight, they had to transition to remote learning, often in communities that lacked the technical infrastructure (in the form of home computers and high-speed internet) to do so.

At the same time, while these colleges were often community bedrocks, they lacked the significant resources of their university brethren. Many community colleges responded admirably, doing their best to meet the needs of their students and communities. But, a few, such as the College of Southern Nevada (CSN), took it as an opportunity to innovate and transform.

“The now ubiquitous COVID-19 pandemic has changed things in an incredibly fundamental way,” explained CSN’s Chief Digital Experience Officer Mugunth Vaithylingam. “But, [it] has simultaneously made us take a fresh look at everything.”

Along with the college’s administration team and faculty, he realized they needed to meet the needs of the campus community and ensure that no one would be left behind. To do so, they knew they would have to engage with their business partners and employ a healthy dose of creativity – and it would start with a little refocusing.

Read the entire article here.

Open Systems is an Intellyx client

SHARE THIS: