An Intellyx Brain Candy Brief
When it comes to both automation and, more recently, artificial intelligence (AI), much of the emphasis has been placed on things like physical actions (e.g., factory robots) and insights (e.g., “you might also like…”). However, what has been left almost entirely off the table is how both automation and AI can transform the way knowledge workers approach their work at an organizational level.
Zero aims to change this with what it calls productivity automation. The company came out of stealth focusing on the legal industry, but its approach is widely applicable to all types of knowledge workers. It leverages the fact that knowledge workers naturally create a lot of “labeled data,” which is critical for AI success, and then applies a fascinating approach to peer-to-peer edge computing to activate it.
Using this edge-based approach, the company is able to refine models that can help with things like:
- Email and document management compliance
- Task management
- Data classification
- Wrong recipient detection
And it accomplishes all of these without an organization’s data leaving its site. Even more interesting, because it is tuning its models based on individual knowledge worker activities, it can also help with both knowledge sharing and behavioral transfer as it helps others in an organization replicate actions and decision-flows of top performers.
©2021 Intellyx LLC. Intellyx advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. At the time of this writing, none of the companies mentioned are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.
