Doubling down on AI and splitting at BMC Connect 2024

SiliconANGLE event coverage article by Jason English

“When you see a fork in the road, take it.” 

BMC Connect CEOYogi Berra’s famous quip comes in handy for describing my trip last week to Las Vegas for BMC Connect 2024, where this major platform player rolled out products and capabilities that will eventually flow into two new separate businesses it recently announced: BMC and BMC Helix.

“With the creation of these two companies, we are laser focused on innovation and growth,” BMC Software Inc. Chief Executive Ayman Sayed (pictured) said in the opening keynote.

The exact distribution of the parent company’s organizational structure and vast product portfolio are not yet announced. Still, walking the show floor, imagining next year’s event, I would assume mainframe products under the AMI banner might continue to be featured under BMC, while customers using a software-as-a-service-based portal for service management would visit a BMC Helix booth.

From my conversations with customers and other analysts, the general consensus is that the split will provide a net benefit, as different product lines have different end users, as well as unique sales, licensing and support motions, that could be simplified under the two new companies.

AI infusions for less confusion

With as many as 72% of enterprises already investing in some form of artificial intelligence-related project or initiative, a great deal of that growth is related to the excitement and fear of mission out created by generative AI, which introduces significant risk because of misalignment with well-defined business outcomes.

Rather than introducing a discrete new AI platform or product, BMC is gradually infusing gen AI into its product portfolio, allowing customers to bring their own large language model or retrieval-augmented generation tools and data sources to bear. BMC positions its AI features as capabilities, not products, which are modeled and supplied with data differently based on the target customer environment and business vertical.

“AI is here to stay, AI is the future, and done right, AI is a force of good,” BMC Chief Technology Officer Ram Chakravartik said in a keynote…

Read the whole article on SiliconANGLE here: https://siliconangle.com/2024/10/21/doubling-ai-splitting-bmc-connect-2024/

Vendors covered in this roundup: BMC, BMC Helix, Evolven, Flexera, Mobile Reach, Sentry Software.

Click here to read the article in Chinese.

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Principal Analyst & CMO, Intellyx. Twitter: @bluefug