Intezer: AI for closing SOC issues to avoid analyst burnout

An RSAC 2025 Intellyx Brain Candy Brief

IntezerIntezer offers an autonomous SecOps solution that overlays platforms such as SIEM, EDR, and IAM, as well as gathering real-time and historical threat intelligence from a tangle of data warehouses, email, file systems, collaboration tools and binaries in repositories, in order to triage incoming alerts and direct only the most critical threats to human SOC teams for resolution.

The primary constraint faced by the cybersecurity community as a whole is a shortage of available SMEs to investigate critical issues. Intezer’s AI-based agent helps human analysts quickly collate a contextual toolkit of root cause and system impact information, including attack paths and recommended playbooks for resolving the 4% of issues that actually matter.

More importantly, the AI agent’s ability to avoid red herrings and close the most troublesome tickets that contained false positives or posed little risk to the enterprise avoids unnecessary work, which is equally important to maintaining team morale and avoiding alert burnout in the SOC.

 

Copyright ©2025 Intellyx B.V. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. At the time of writing, Intezer is not an Intellyx customer. No AI was used to write this article. To be considered for a Brain Candy article or event visit, email us at pr@intellyx.com.

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Principal Analyst & CMO, Intellyx. Twitter: @bluefug