An Intellyx Brain Candy Brief
MHC transforms high-volume unstructured data and documents into customer-ready multi-channel communications, with automated workflows and AI prompt driven assistance with a solution especially relevant for highly regulated industries such as healthcare and finance.
Take for instance onboarding a new patient. You might need to assemble a long laundry list of information to gather from patient forms, medical offices, and insurers at approval time, and then orchestrate how records flow to a secure storage database, pharmacy or clinical app, as well as custom paper reports, emails, automated calls, and and drug information going out afterward.
You could design and execute this workflow in MHC and hook it up to an AI model for even faster time to delivery based on simple queries. Because of the secure and critical nature of this work, a human should always stay in the loop, in which case the migration and documentation of so many customer touchpoints becomes an easier destination for conducting audits or compliance exercises.
The solutions can be licensed on-prem or purchased in a managed private service or multitenant SaaS form.
Copyright ©2024 Intellyx B.V. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. At the time of writing, MHC is not an Intellyx customer. No AI was used to write this article. To be considered for a Brain Candy article or event visit, email us at pr@intellyx.com.
