White Paper for Cockroach Labs by Eric Newcomer
Modernizing applications is tough — technology drives business, evolves continuously, and constantly surfaces new challenges.
One famous example is how Amazon’s web and mobile apps disrupted the retail industry. Walmart, Home Depot, Target, and many others had to modernize their own web and mobile apps to compete.
In the banking industry, Capital One promoted how they “became the first U.S. bank to adopt a cloudfirst strategy by doing the hard things first.”
They emphasize how modern technology such as microservices helps them deliver industry-leading customer experiences, including cloud native technologies, ML, and AI.
Organizations invest in modern technology to achieve many kinds of strategic improvements, such as:
- Real-time personalization
- Faster and more reliable transaction processing
- Always-on support for web and mobile apps
- AI-assisted search
- Generative AI-powered chats and agentic AI systems
Investing in modern technology for an operational data strategy is fundamental to such strategic improvements.
Operational data and how it’s stored and managed represents the lifeblood of any organization, because it’s the system of record and source for analytical insights and generative AI training.
Modernizing operational data is not just important, but essential to meeting business objectives.
Learn the benefits of managing operational data for modern applications using CockroachDB.


