An Intellyx Brain Candy Brief Enterprise organizations are beginning to realize the benefits of software-defined everything. Decoupling the physical layer from the software layer is…
An Intellyx Brain Candy Brief As the world goes digital, an interesting thing happens. People crave human connection and want to engage with a real…
Cloud and DevOps have finally broken through the hype and gone mainstream. This transition is leading business, DevOps and IT professionals to feel that they…
For the last several years, services have been all the rage in IT. Talking about services is a sure-fire way to signal that the IT…
The first line of my 2012 book, The Quantum Age of IT, was “IT as we know it is dead.” My prediction has proven correct.…
Digital transformation has moved beyond a mere buzzword and is getting harder and harder to dismiss as just another fad. As it is becoming accepted…
Customer service has long fallen into one of two categories when it comes to driving strategic value for an organization. In most cases, it is…
