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BrainBlog

Openstream BrainBlog #3 BrainBlog

Answering the customer service challenge with AI-based knowledge creation

December 23, 2022 0

An Intellyx BrainBlog, for Openstream.AI What happens inside the mind of the world’s greatest human customer service rep (CSR)? Putting aside that fact that our…

Model9 Data Gravity BrainBlog BrainBlog

Don’t Lose your Digital Transformation Energy to Data Gravity

December 20, 2022 0

An Intellyx BrainBlog by Jason English, for Model9 The limited resources of our modern world have placed a premium value on energy, especially for powering…

vFunction Tech Debt Part 4 BrainBlog

Evolving Toward Modern-Day Goals with Continuous Modernization

December 12, 2022 0

Part 4 in the Uncovering Technical Debt BrainBlog Series from Intellyx, for vFunction We’ve dug deep into our technology stacks, uncovering all of the legacy…

Apica User Journeys BrainBlog BrainBlog

Why Are User Journeys So Difficult to Test?

December 12, 2022 0

Part Two of the Humanizing Software Quality Series from Intellyx, for Apica. Read part 1 here. In our previous post, we established user journeys as the essential goal…

BrainBlog

Realizing the Dream of Cloud Native Application Portability

December 3, 2022 0

BrainBlog for Kasten by Jason Bloomberg Moving an application from one place to another sounds simple: zip it up, ship it over and unzip it.…

BrainBlog

Kubernetes Multitenancy: Why Namespaces aren’t Good Enough

November 29, 2022 0

BrainBlog for Loft Labs by Jason Bloomberg Multitenancy has long been a core capability of cloud computing, and indeed, for virtualization in general. With multitenancy,…

Loft BB1 Self Service K8s BrainBlog

Making Self-Service Clusters Ready for DevOps Adoption

November 22, 2022 0

An Intellyx BrainBlog for Loft Labs History is littered with cautionary tales of software delivery tools that were technically ahead of their time, yet were…

BrainBlog

Artificial Intelligence Getting You Down? Try Augmented Intelligence

November 22, 2022 0

In the decades since Alan Turing proposed his Imitation Game – the ‘Turing Test’ for artificial intelligence (AI) – people have been confused over the…

BrainBlog

Separating Hype from Hyperautomation

November 18, 2022 0

BrainBlog for Robocorp by Jason Bloomberg In the fall of 2019, IT industry analysis firm Gartner announced its top 10 strategic technology trends for 2020. At…

BrainBlog

BMC Software: Driving Innovation Both On and Off the Mainframe

November 1, 2022 0

BrainBlog for BMC Software by Jason Bloomberg When BMC got its start in 1980, the mainframe was the only game in town. Forty-two years later, the mainframe…

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