The combination of customer-driven digital priorities and relentless technology innovation are driving an explosion in the financial technology (fintech) market. This burgeoning segment includes lending,…
The central challenge to digital transformation is breaking down silos. However, the silo metaphor can have different meanings: siloed organizations. Siloed technology. And siloed data.…
Centralized locations on corporate networks for displaying internal information and access to technical resources have been around for decades, using technologies like Lotus Notes and…
Cloud and DevOps have finally broken through the hype and gone mainstream. This transition is leading business, DevOps and IT professionals to feel that they…
Given the well-publicized distributed denial of service (DDoS) attack on Internet service provider Dyn that recently took down dozens of popular sites including Twitter, Netflix,…
For the last several years, services have been all the rage in IT. Talking about services is a sure-fire way to signal that the IT…
The first line of my 2012 book, The Quantum Age of IT, was “IT as we know it is dead.” My prediction has proven correct.…
As a rule, hackers are a lazy crowd. Given a choice between a well-protected target and an easy one, they’ll attack the easy one every…
The combination of continually evolving customer desires with ever-accelerating technology innovation is driving enterprises into a digital transformation frenzy. Transform or die is now the…
Customer service has long fallen into one of two categories when it comes to driving strategic value for an organization. In most cases, it is…
