I called the massive Bitcoin bubble less than two months before it popped – or perhaps my articles helped it pop, who’s to say? In…
Comparing two solutions or vendors side-by-side is much more likely to create what psychologists call distinction bias — and undermine your digital transformation efforts.
From Toys ‘R’ Us to the Bon-Ton, you don’t have to look very far to see that bricks-and-mortar retail is an industry struggling under the…
The reason we are no longer discussing shadow IT is not because there is an insignificant amount of IT-type activity occurring outside of the IT…
The insane world of cryptocurrency may be chock full of schemers, scammers, and sharks, but there is more to the world of blockchain than crypto.…
Is all of this talk about AI just hyped-up fluff? Or is this technology the real deal — something that will reshape the workforce of…
Last week, I published an article for Forbes entitled Customer Success? Pull The Other Leg. In the article, I bemoan the fact that customer success…
Executing real digital transformation requires fundamental shifts in just about every facet of the organizational structure, operating model and business strategy. That flavor of transformation,…
As the old Danish proverb says, it is difficult to make predictions, especially about the future. Add the exponential pattern of change familiar from Moore’s…
The rise of the market for No-Code platforms and tools has given rise to a burgeoning population of ‘citizen developers’ – non-technical business personnel who…
