An Intellyx Brain Candy Brief IntelePeer offers a conversational AI tailored for assisting contact centers with high-volume inbound customer service interactions—calls and chats— that require…
An Intellyx Brain Candy Brief We’ve all been on a customer service call or chat with a CSR or support bot at our insurance company,…
An Intellyx BrainBlog, for Openstream.AI What happens inside the mind of the world’s greatest human customer service rep (CSR)? Putting aside that fact that our…
An Intellyx Brain Candy Brief Ayehu is building an expert IT service desk brain in the cloud, drawing on opt-in data from millions of events,…
