An Intellyx BrainBlog, for Openstream.AI What happens inside the mind of the world’s greatest human customer service rep (CSR)? Putting aside that fact that our…
In the decades since Alan Turing proposed his Imitation Game – the ‘Turing Test’ for artificial intelligence (AI) – people have been confused over the…
An Intellyx BrainBlog for Openstream.ai … “I didn’t understand that command. Thank you for calling …” “AGENT! REPRESENTATIVE! AGENT!” A sad sort of human-to-computer stalemate…
