2 trends reshaping the future of IT support

We are in the early stages of a broader transformation in how enterprise organizations look at the role of support. In the near future, support will […]

Are you Prepared to Accelerate Your Digital Transformation?

By BMC SOFTWARE Let’s just be honest, life as a service desk or IT professional has never been harder. Database needs are exploding, the cloud poses new […]

Keynote: Service Management in the Digital Era

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A tech company CEO de-hypes digital transformation

ServiceNow’s new CEO, John Donahoe, provided a master class in how tech company CEOs should be talking about real-world digital transformation It seems that every tech […]