By 10tiao ITSM将把关注焦点从IT基础设施转移到以用户体验为核心的功能设计上。基于ITSM构建的应用程序将提供更丰富、更强大的用户体验，这也意味着ITSM与其他业务模块之间的数据孤岛被消除，围绕用户和业务提供全局IT管理服务。 Jason Bloomberg，Intellyx总裁 Read the entire article at http://www.10tiao.com/html/177/201803/2653203536/1.html
By APMDigest ITSM SHIFTS FOCUS AWAY FROM IT INFRASTRUCTURE ITSM will continue its shift in focus away from IT infrastructure toward user-centered design. We expect…
Nothing unites any group of people like a common enemy. And since the move toward digital transformation began — and IT transformation before it —a…
