We’ve talked about the modernization of legacy enterprise systems and the dawn of cloud-native, and everything from low-code to AIOps. We’ve covered how these digital…
Last week, I published an article for Forbes entitled Customer Success? Pull The Other Leg. In the article, I bemoan the fact that customer success…
The battle over bimodal IT is heating up. Now that there’s a reasonably broad consensus that Gartner’s advice about bimodal IT is deeply flawed –…
