SOTI: Helping Organizations Transform for a Mission-Critical, Mobile-First World

An Intellyx Brain Candy Brief

Digital transformation is about the fundamental upending of business models and a paradigm shift in which the customer experience is at the center of everything. For organizations that are in the throes of such a transformation, they find that two converging forces hit them simultaneously: an increasingly mobile-first world and one in which frontline, mission-critical activities must happen — and be managed — at the point of customer interaction.

SOTI, a well-established leader in Enterprise Mobility Management (EMM) for mission-critical applications, has introduced what it calls its SOTI ONE Platform to help enterprise organizations deal with this emerging problem in a highly integrated and modern fashion. Building on its EMM history, the platform is a mobility solution suite which the company developed to help organizations rapidly design, deploy, manage, and measure mission-critical, mobile applications.

The platform, which the company is releasing in phases, includes six independent, but integrated components:

  • A no-code, rapid applications development solution
  • An EMM solution
  • A help desk/ticket management solution
  • A business intelligence (BI) solution
  • An IoT management solution
  • A collaboration solution

Their purpose-driven, inter-platform integrations enable organizations to rapidly develop and deploy mobility-based solutions with the baked-in functionality that mission-critical applications require. For instance, applications created in their rapid application development solution are automatically integrated into their EMM solution for ease of control and management and have built-in connections to their BI solution to provide robust reporting and insights on application usage. It is an ambitious vision for the future, but one that a mobile-first, digitally transformed world may sorely need.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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