Lakeside Software: Providing Endpoint Analytics to Improve the User Experience

An Intellyx Brain Candy Brief

In IT circles today there’s plenty of talk about the cloud, DevOps, data center transformation, Artificial Intelligence, and any other number of the “cool kid” technologies taking up enterprise mindshare. When it comes to an organization’s staff, however, where the rubber meets the road for all of these technologies (and more) is at the endpoint — the employee’s device. In spite of significant advancements in big data and analytics elsewhere in the enterprise, there has been little development around endpoint analytics — at least from the perspective of the employee experience.

Lakeside Software believes that this needs to change. The company’s core product, called SysTrack, uses an endpoint agent to enable organizations to monitor, analyze and optimize the end-user experience. According to the company, their approach represents a significant leap over traditional endpoint management and real-time user monitoring solutions. While using less than 1% of the CPU and consuming under 100MB of storage space, the agent collects and stores historical information across the entirety of endpoint data points including performance, logs, and registry data.

Using a distributed approach, the system then enables organizations to monitor for changes which may impact the user experience, analyze the data to identify trends and correlations, and deliver actionable insights to help them increase user productivity, improve endpoint performance, and reduce IT management overhead.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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