By Business Process Incubator
Miguel Valdés-Faura
As Chief Executive Officer and co-founder, Miguel leads the charge in Bonitasoft’s mission: to democratize Business Process Management (BPM), bringing powerful and affordable BPM to organizations and projects of all sizes. Prior to Bonitasoft, Miguel led R&D, pre-sales and support for the BPM division of Bull Information Systems, a major European systems provider. Miguel is a recognized thought-leader in business process management and 
passionate about open source community building.
WWW: http://www.bonitasoft.com
WWW: LI profile
Twitter: @miguelvaldes
What are the skills and techniques that can help BPM practitioners create value for their organizations in 2019?
There is a big opportunity for BPM practitioners to lead transformative initiatives in which there is a better integration of robotic workforce and artificial intelligence into the coordination of humans, systems and workflows.
BPM will be more and more about delive insights and predictions to process participants (customers or employees), assist improvements specialists with the identification of bottlenecks and process optimisations… and about making sure that processes, applications, robots and systems can reshape and adapt themselves as they run.
Embracement of continuous delivery engineering approach and container related-technologies (such as Docker and Kubernetes) in large organizations will continue to increase with the adoption of microservices, serverless and multi-cloud architectures. BPM practitioners should rely on platforms that allows them to do Iterative and incremental BPM implementations.
What are the best resources to learn those skills? (e.g. books, articles, courses)
Neil Ward-Dutton of MWD Advisors (now at IDC) has always good insights on both technologies and the direction of BPM. I also recommend to read Rob Koplowitz of Forrester, Rob Dunie of Gartner, Jim Sinur of Aragon Research and Jason Bloomberg of Intellyx.
Read the entire article at https://www.businessprocessincubator.com/content/bpm-skills-in-2019-hot-or-not/
