Catchpoint: Progressively assuring digital experience KPIs

Catchpoint Intellyx BrainCandy logoAn Intellyx Brain Candy Brief

Catchpoint synthetically replicates the application consumption patterns of users and systems, monitoring the resulting performance and success rate of this usage as digital experience metrics that progressively feed observability and application resiliency efforts.

We witnessed the evolution from first-generation UI testing tools, to cloud-based ‘outside in’ web performance monitoring tools like Gomez, SOASTA and BlazeMeter, a space that later folded into APM, network monitoring and testing vendor solutions. However, the current trend toward globally distributed, API-enabled Hybrid IT apps has revitalized interest in assuring operational experience improvements for end users, employees, and the interconnected systems underlying our applications.

Catchpoint runs its slick predictive and current-state dashboards atop a substrate of bots that continuously do the ‘dirty work’ of synthetically producing realistic usage and traffic from multiple devices and layers of end-to-end applications, then watching wherever the underlying workloads and network traffic flows are going. 

This ability to proactively sniff out the indicators of future failures and performance hits behind the user endpoint and system service calls may be critical for stopping an outage, before it becomes an outraged customer or SLA violation.

©2020 Intellyx, LLC. At the time of writing, Catchpoint is not an Intellyx customer. Want to see more BrainCandy? Subscribe today. Get our Cloud-Native Computing poster. If you are a vendor seeking coverage from Intellyx, please contact us at PR@intellyx.com.

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Principal Analyst & CMO, Intellyx. Twitter: @bluefug