Whitepaper: Observability Across the Organization

Lightstep whitepaper: Organizational ObservabilityAddressing the visibility challenges of siloed processes and opaque systems across the business application estate

An Intellyx Whitepaper for Lightstep by Jason English, Principal Analyst, Intellyx

Modern observability helps organizations deliver scalable, resilient applications by observing the inner workings of software in production on hybrid IT infrastructure.

While such runtime readiness may sound like the exclusive purview of companies who can afford to hire elite engineering teams, almost every aspect of today’s business is now powered by software. The wide adoption of cloud native applications is driving scaling demands higher than ever, so evolution must take place within the technology ecosystems our people already live in.

In this heterogeneous environment, observability is not only important for development and IT Ops teams, but it is also of critical interest to business stakeholders, end customers, and the organization at large. The health of our business applications mirrors the health of the business.

Taken as a whole, the digital footprint of a business – comprising its entire extended estate of software, data and infrastructure – is also an application that benefits from better organizational observability.

This paper will describe some of the parallels between software observability and organizational observability, and how the two strategies are dovetailing for improved performance of the entire enterprise.

Download this whitepaper from Lightstep (a ServiceNow company) here: https://go.lightstep.com/observability-across-the-organization.html 

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Principal Analyst & CMO, Intellyx. Twitter: @bluefug