By Nathan Antons
Many observability vendors set prices based on the number of hosts you want to instrument, or worse, use a complex and opaque tiering model. For example, Sumo Logic customers may start with one data ingest cost, only to find that they are using multiple data tiers that obfuscate costs with a blended pricing model.1
In contrast, New Relic provides simple, transparent pricing based on two core metrics—data and users—and includes 100 GB of free data ingest per month with a low data ingest cost starting at $0.30/GB ingested (beyond the 100 GB free tier). Getting access to the New Relic all-in-one observability platform—which includes 30+ capabilities and unlimited hosts and CPUs—is determined by user type. Basic users are free, core users start at $49/month, and full platform users start at $99/month (Standard edition customers get one free full platform user per month!).
Jason Bloomberg, the president of industry analyst firm Intellyx, describes the effects of our efforts to offer unified capabilities with simple, transparent pricing: “New Relic is changing the economics of observability by empowering companies to leverage all available telemetry at a dramatically lower cost than before.”