An Intellyx Update from KubeCon NA 2023
Zenduty offers just about every feature you can think of in a modern incident response and resolution platform, including alerting, on-call events, KPI dashboards, response playbooks and more – while still allowing support and delivery organizations to keep elements of their own familiar tool chains.
So for instance, teams can use Zenduty through a Slack interface, have it launch meetups in Zoom or Teams, or generate and track tickets within their Jira systems. SREs can survey and prioritize incidents while taking in telemetry from a variety of leading observability platforms and active data sources.
With so much consolidation going in the industry, this vendor’s ease of use, wide array of integrations, and reasonable cost of entry and growth makes it an appealing collaboration choice for growing businesses, small or large.
Copyright ©2023 Intellyx LLC. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. At the time of writing, none of the organizations mentioned here are an Intellyx customer. No AI was used to write this article. To be considered for a Brain Candy article or event visit, email us at pr@intellyx.com.
