Credal: Modeling GenAI-driven apps atop enterprise collaboration tool suites

Credal AI Intellyx BC logoAn Intellyx Brain Candy Brief

Credal produces and manages retrieval augmented generation (RAG) applications that leverage multiple LLMs and other AI inference models for analysis and automation capabilities across data within the enterprise’s productivity tool suites.

Developers and platform teams can build and monitor multiple apps and co-pilot models in a SaaS-style control plane interface, which behind the scenes provides an API proxy layer between GenAI offerings and the knowledge and data held within commonly used collaboration tools such as Office 365, Confluence, Salesforce, Slack, Google Drive, Hubspot and Teams.

The resulting applications usually appear as a natural language search query field atop the fleet of enterprise data sources and documents that the end business user can simply ask questions of, such as “show me a deal analysis report for the last 6 months,” or “automate new employee onboarding and provisioning.” Resulting output such as confirmation and work documentation can show up in a Slack window, an email, or written to a document.

The specific data referenced and combined by the GenAI app inherits the end user’s authorization rules set forth in the company’s access control policies, but synthetic data can also be inserted to develop and tune models that obfuscate proprietary information or private customer data.

 

Copyright ©2024 Intellyx B.V. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. At the time of writing, Credal is not an Intellyx customer. No AI was used to write this article. To be considered for a Brain Candy article or event visit, email us at pr@intellyx.com.

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Principal Analyst & CMO, Intellyx. Twitter: @bluefug