An Intellyx Brain Candy Brief
Business support systems (BSS) are customer-facing telco platforms that traditionally comprise product management, order management, revenue management, and customer management.
Existing telcos struggle with a mishmash of different, often proprietary BSS platforms, limiting their ability to innovate and meet changing customer demands.
To address this problem, Totogi offers an AI layer that works with multiple BSS on the market. The company built this layer with an ontology that leverages TM Forum standard data structures.
Leveraging this ontology, Totogi can learn how a telco’s business runs, effectively providing a digital twin that facilitates process optimization.
Telcos can also build automations that leverage legacy BSS functionality similar to robotic process automation (RPA), but unlike most RPA offerings, Totogi’s automations leverage its ontology-based understanding of BSS data structures.
Totogi also accelerates the legacy migration efforts for telcos who want to retire legacy BSS, offering telcos flexibility in their migration strategies.
Copyright © Intellyx BV. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. None of the vendors mentioned in this article is an Intellyx customer. No AI was used to produce this article. To be considered for a Brain Candy article, email us at pr@intellyx.com.
