The IT Operations Management story for 2026 will be all about agentic AI — but that’s not the prediction. Rather, as all ITOM vendors adopt AI agents, the challenge will become building defensible differentiators in the agentic ITOM market. The winners will be those vendors that can build agentic platforms that go beyond basic agent functionality to more sophisticated capabilities that offer the vendors a barrier to entry.
Jason Bloomberg
Managing Director, Intellyx BV
Click here to read the entire article.
SHARE THIS:
