IT leaders must grapple with an overwhelming diversity of challenges to manage the enterprise IT function, but has it become too complex to manage? In…
The reports of ITSM’s death have been greatly exaggerated. Its ongoing evolution was on vivid display at the industry’s premier service management conference. Trends in…
In the world of software-defined everything, the role of infrastructure is shifting dramatically and forcing technical professionals to adapt. I’ve never been what you might…
