“BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL.” —Text from the Hawaii Emergency Management Agency on January 13, 2018…
Two massive macroeconomic trends are colliding at this snowbound congregation of the world’s economic leaders: the insistence on providing a fair work environment for women…
As the low-code/no-code movement continues to explode, skeptics look askance at the trend and wonder if we’ve been down this road before. After all, we’ve…
As the low-code/no-code movement continues to explode, skeptics look askance at the trend and wonder if we’ve been down this road before. After all, we’ve…
A month ago, my article Seven Lies Bitcoin Fans Tell Themselves (And Anyone Else Who Will Listen) clearly struck a nerve, as almost half a…
Continuing a tradition from last year’s retrospective, my New Year’s contribution reviews my top articles from the year before, with a look at why these…
Speculative bubble or no, perhaps the greatest challenge facing Bitcoin, cryptocurrencies in general, and the broader world of blockchain is the fact that all of…
Few technologies are more despised than interactive voice response (IVR). It doesn’t help that big companies have largely replaced the dreaded ‘press one for sales’…
Under enormous pressure to transform from the likes of Amazon.com and Walmart, the ‘bricks and mortar’ retail industry has been struggling to reinvent itself for…
When you think of compliance, what comes to mind? Maybe regulatory compliance, a challenge that elicits dread across the business? Or perhaps service-level agreement (SLA)…
