Continuing a tradition from last year’s retrospective, my New Year’s contribution reviews my top articles from the year before, with a look at why these…
Speculative bubble or no, perhaps the greatest challenge facing Bitcoin, cryptocurrencies in general, and the broader world of blockchain is the fact that all of…
Few technologies are more despised than interactive voice response (IVR). It doesn’t help that big companies have largely replaced the dreaded ‘press one for sales’…
Under enormous pressure to transform from the likes of Amazon.com and Walmart, the ‘bricks and mortar’ retail industry has been struggling to reinvent itself for…
When you think of compliance, what comes to mind? Maybe regulatory compliance, a challenge that elicits dread across the business? Or perhaps service-level agreement (SLA)…
Though the act of developing applications will remain essential and become more critical than ever, the nature of development is changing. And those who adapt…
Translated by Forbes Argentina Bitcoin: ¿No es lo que parece? Mentira 1: Bitcoin es como algo más Esta falacia es tan frecuente, sinceramente, porque Bitcoin realmente…
The recent extraordinary runup and commensurate volatility in the price of Bitcoin has intensified global attention on the cybercurrency. For good or ill, Bitcoin is…
There’s an old joke from the Gates and Ballmer days at Microsoft: There are only two kinds of people in this world: Microsoft customers and…
Quick quiz: what do you visualize when you hear the word robot? Some machine in human form, behaving like a human? Or perhaps one of…


