An Intellyx Brain Candy Update The last time we visited Krista (exactly one year ago) the startup demonstrated a process automation system that combined interesting…
An Intellyx Brain Candy Brief Haptik offers a natural language understanding (NLU) platform for building intelligent virtual assistants — chatbots using conversational AI patterns that…
An Intellyx BrainCandy Brief Chatbots are hardly anything new. And almost as soon as the industry introduced the first one, the first employee developed a…
Espressive Barista: Transforming the Employee Experience with a Virtual Agent Employees Actually Use
An Intellyx Brain Candy Brief Enterprises have invested countless dollars and resources trying to reduce internal employee support costs incurred in the form of IT…
An Intellyx Brain Candy Brief According to upstart cognitive platform Jane.ai, we are in the midst of a rush towards the adoption of artificial intelligence…
By Charles Araujo As we continue to instrument every facet of modern work, it’s beginning to enable data-driven management. The flip side of this data-driven…
We are in the early stages of a broader transformation in how enterprise organizations look at the role of support. In the near future, support…
As they look to increase their investments and accelerate their chatbot deployments, enterprise leaders must also remember to approach them with the only focus that…
An Intellyx Brain Candy Brief The idea of using chatbots — or bots, more broadly — is not a new idea. Enterprise organizations have been…
An Intellyx Brain Candy Brief Artificial Intelligence (AI) is the hot buzzword in enterprise technology circles today, but for the disruptive vendors who are building…