Aisera webinar Join Muddu Sudhakar, CEO of Aisera, Scott Owen, VP of Support – Customer Identity Cloud at Okta, and Aneel Jael, former SVP of…
An Intellyx Brain Candy Brief Moveworks leverages conversational AI to facilitate employee interactions with diverse business systems, integrating seamlessly with service management and collaboration tools…
At BMC Software’s Innovation Summit 2023 in San Francisco, the analyst-only program included a whirlwind tour of new interactive capabilities to demonstrate how much their…
I’m getting a lot of inquiries lately about ChatGPT-3, an AI natural language model from Open.ai that has learned to churn out believable writing in…
An Intellyx BrainBlog, for Openstream.AI What happens inside the mind of the world’s greatest human customer service rep (CSR)? Putting aside that fact that our…
An Intellyx BrainCandy Brief Selector AI offers a multi-layer network observability platform that collects telemetry data across multiple cloud network layers, and correlates improvement recommendations…
An Intellyx BrainBlog for Openstream.ai … “I didn’t understand that command. Thank you for calling …” “AGENT! REPRESENTATIVE! AGENT!” A sad sort of human-to-computer stalemate…
An Intellyx Brain Candy Brief Kore.ai offers conversational AI that leverages natural language processing (NLP). The company’s NLP technology includes semantic and knowledge graph engines…
An Intellyx Brain Candy Update The last time we visited Krista (exactly one year ago) the startup demonstrated a process automation system that combined interesting…
An Intellyx Brain Candy Brief Haptik offers a natural language understanding (NLU) platform for building intelligent virtual assistants — chatbots using conversational AI patterns that…