2 trends reshaping the future of IT support

We are in the early stages of a broader transformation in how enterprise organizations look at the role of support. In the near future, support will […]

Why Chatbots Will Transform HR and the Employee Experience (for real, this time)

As they look to increase their investments and accelerate their chatbot deployments, enterprise leaders must also remember to approach them with the only focus that matters: enhancing the employee experience.

Kore.ai: Helping Enterprises Embrace Bots to Fuel Digital Transformation

An Intellyx Brain Candy Brief The idea of using chatbots — or bots, more broadly — is not a new idea. Enterprise organizations have been using […]

WorkFusion: AI-Powered Automation for Enterprise Operations

An Intellyx Brain Candy Brief Artificial Intelligence (AI) is the hot buzzword in enterprise technology circles today, but for the disruptive vendors who are building AI-driven […]