An Intellyx BrainBlog, for Openstream.AI What happens inside the mind of the world’s greatest human customer service rep (CSR)? Putting aside that fact that our…
An Intellyx Brain Candy Brief Aisera offers conversational AI and AI assist for applications across employee experience, ops experience, and customer experience. Aisera supports conversational…
An Intellyx BrainBlog for Openstream.ai … “I didn’t understand that command. Thank you for calling …” “AGENT! REPRESENTATIVE! AGENT!” A sad sort of human-to-computer stalemate…
An Intellyx Brain Candy Brief Kore.ai offers conversational AI that leverages natural language processing (NLP). The company’s NLP technology includes semantic and knowledge graph engines…
An Intellyx Brain Candy Brief It seems that conversational AI agents are the new must-have tech industry accessory. Not only does every major platform player…
Part 1 of the Intellyx Intelligent Automation Series for Krista Software When customers and employees try to get something novel done within an app that…
An Intellyx Brain Candy Update The last time we visited Krista (exactly one year ago) the startup demonstrated a process automation system that combined interesting…
An Intellyx Brain Candy Brief Conversation is the essence of business. A financial trading firm or a retail operation is likely parsing millions or billions…
An Intellyx Brain Candy Brief Haptik offers a natural language understanding (NLU) platform for building intelligent virtual assistants — chatbots using conversational AI patterns that…
