An Intellyx BrainCandy Brief The modern customer is now in control. They expect transparency and immediacy and will punish those organizations that cannot deliver on…
By Charles Araujo WeWork’s seemingly simplistic approach is having a profound effect on the market, leading enterprise organizations to try to replicate the sense of…
The reason we are no longer discussing shadow IT is not because there is an insignificant amount of IT-type activity occurring outside of the IT…
“BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL.” —Text from the Hawaii Emergency Management Agency on January 13, 2018…
It’s conference season and, as you might expect, Jason and I have been on the road covering a bunch of them. It’s always great to…
An Intellyx Brain Candy Brief As digital transformation continues to change nearly every aspect of how organizations do business, the importance of the customer journey…
At Intellyx, we spend a lot of time talking to technology vendors. In our conversations, we explore emerging new technologies that are either disrupting the…
Digital transformation impacts all corners of the business, and perhaps the most important corner to us here at Intellyx is the dark cul-de-sac where the…
One of the most important tenets of digital transformation is that it’s customer-driven. In fact, the only reason technology is involved at all is because…
