Brought to you by iGrafx Over the past several years, the global market has become increasingly smaller. Both large and small businesses alike compete on…
By Barclay Rae Industrialization in any sector is initially driven by people with specialist, technical skills and knowledge in that area. With maturity, the sector…
Intellyx BrainBlog by Jason English for New Relic, in Diginomica.com Just like a steaming fast pizza delivery, observability is heating up modern software delivery. If…
“Give customers a great experience and they’ll buy more, be more loyal and share their experience with friends.” This is the opening line from PwC’s…
We’ve been talking about Service in IT for a long time. More recently, concepts such as Service Design, the Service Experience, and even Human-centered Design…
Have we all been buying our own BS? Up until very recently, if you had read any industry publications, the business section of mainstream news…
By Charles Araujo I think it’s about time that we addressed the elephant in the room: predictions are a bit of a parlor trick! The…
White Paper for Kony By Jason Bloomberg This paper highlights the most common challenges of legacy application modernization and how modern low-code application development platforms…
By Yessenia Sembergman Top 50 Global Thought Leaders and Influencers on Customer Experience (December 2019) Here’s the Thinkers360 leaderboard for the top 50 global thought…
As has become our tradition at Intellyx, it’s time for our annual retrospective and predictions. Jason started this tradition with the founding of Intellyx, and…
