By Diana Schulz Recently, iGrafx hosted a webcast with IDG. During this webcast, we assembled three industry experts to talk about the current state of…
By Engati – The Best Free Chatbot and Live Chat Platform Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform…
Brought to you by iGrafx Over the past several years, the global market has become increasingly smaller. Both large and small businesses alike compete on…
By Barclay Rae Industrialization in any sector is initially driven by people with specialist, technical skills and knowledge in that area. With maturity, the sector…
Intellyx BrainBlog by Jason English for New Relic, in Diginomica.com Just like a steaming fast pizza delivery, observability is heating up modern software delivery. If…
“Give customers a great experience and they’ll buy more, be more loyal and share their experience with friends.” This is the opening line from PwC’s…
We’ve been talking about Service in IT for a long time. More recently, concepts such as Service Design, the Service Experience, and even Human-centered Design…
Have we all been buying our own BS? Up until very recently, if you had read any industry publications, the business section of mainstream news…
By Charles Araujo I think it’s about time that we addressed the elephant in the room: predictions are a bit of a parlor trick! The…
White Paper for Kony By Jason Bloomberg This paper highlights the most common challenges of legacy application modernization and how modern low-code application development platforms…
