Episode 2 of the ZohoDay24 Development Stories series This episode, hosted by Jason Bloomberg, features Sean Rivers, Director of Technology, at Relay. Relay standardized on…
An Intellyx Brain Candy Brief D-ID leverages AI to convert photos or short videos into photorealistic avatars that can provide a real-time interactive experience for…
An Intellyx Brain Candy Brief We’ve all been on a customer service call or chat with a CSR or support bot at our insurance company,…
An Intellyx BrainBlog for Openstream.ai … “I didn’t understand that command. Thank you for calling …” “AGENT! REPRESENTATIVE! AGENT!” A sad sort of human-to-computer stalemate…
An Intellyx Brain Candy Brief Eccentex offers a traditional declarative low-code application construction platform. It can run as cloud-based SaaS or as a private cloud…
An Intellyx Brain Candy Brief The Jacada Automation Platform provides a unified, automated context for the full gamut of customer service interactions. Jacada unifies the…
An Intellyx Brain Candy Update The modern enterprise is facing concurrent challenges when it comes to delivering on a vital element of the digital transformation…
Customer service has long fallen into one of two categories when it comes to driving strategic value for an organization. In most cases, it is…
