D-ID: Digital Humans for State-of-the-Art Customer Service

An Intellyx Brain Candy Brief

D-ID leverages AI to convert photos or short videos into photorealistic avatars that can provide a real-time interactive experience for customer service, sales, and marketing applications.

D-ID’s Natural User Interface technologies can convert photographs into animated human-like heads and videos into waist-up avatars, including hand and arm motion and realistic voice.

Combined with ChatGPT, D-ID avatars provide a realistic conversational interface with a latency of only one or two seconds, sufficient for most interactions.

To avoid misuse, D-ID only provides its service to its enterprise customers and can block the use of celebrity-based content to create its avatars.

Copyright © Intellyx BV. Intellyx is an industry analysis and advisory firm focused on enterprise digital transformation. Covering every angle of enterprise IT from mainframes to artificial intelligence, our broad focus across technologies allows business executives and IT professionals to connect the dots among disruptive trends. None of the organizations mentioned in this article is an Intellyx customer. No AI was used to produce this article. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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