I was on a conference call when the news flashed across my screen: “Notre Dame Cathedral is on fire.” The news was shocking — and…
In today’s fast-paced, agile-focused, and DevOps-powered IT environment, the traditional approaches to incident management no longer mark a clear path for IT operations. This world…
In 1944, the CIA’s precursor, the Office of Strategic Services, distributed the Simple Sabotage Field Manual, a pamphlet containing instructions on how Allied sympathizers in…
