Beyond Incident Management: Why Collaborative Response is the New Modus Operandi for IT

In today’s fast-paced, agile-focused, and DevOps-powered IT environment, the traditional approaches to incident management no longer mark a clear path for IT operations. This world is […]

DevOps And ITIL: Friends Or Enemies?

In 1944, the CIA’s precursor, the Office of Strategic Services, distributed the Simple Sabotage Field Manual, a pamphlet containing instructions on how Allied sympathizers in Nazi […]