Is this ITIL’s last gasp?

November 15, 2017 1

For any service management framework or approach to remain relevant, their core focus must be to help shift and reorient organizations away from systems-centric or…

HDI Los Angeles

February 4, 2017 0

Roy Atkinson is HDI’s senior writer/analyst, acting as in-house subject matter expert and chief writer for blogs and articles. He has a deep background customer…