An Intellyx Brain Candy Update We’ve covered BMC Helix many times over the years, both when it was part of BMC Software as well as…
An Intellyx Brain Candy Brief With its Agentforce IT Service offering, Salesforce is reinventing the IT service management (ITSM) category by leveraging AI agents to…
An Intellyx Brain Candy Brief 4me offers a SaaS-based IT service management (ITSM) and enterprise service management (ESM) platform that leverages workflow management technology, unlike…
An Intellyx Brain Candy Update Intellyx last covered BMC Software in June 2023, but we’ve been working with the company for years. At last month’s…
An Intellyx Whitepaper for BMC, by Jason English ServiceOps is a movement that aligns people, processes and technology around the shared objectives of service management…
By Stephen Mann 6. Is there a natural progress or planning path to prepare an organization for digital transformation? As I suggested during the webinar,…
An Intellyx Brain Candy Brief In real-world espionage arenas, when a state agency fails to stop an enemy’s mission, the excuse is never ‘we didn’t…
By Barclay Rae Industrialization in any sector is initially driven by people with specialist, technical skills and knowledge in that area. With maturity, the sector…
By cloudwarslive Each month, “Araujo on Transformation” episodes feature conversations with Charles Araujo, founder of the Institute for Digital Transformation. We all hear a lot…
Intellyx Brainwave Podcast / vCast August 3, 2020: JE is talking with Steve Rodda, COO of Cherwell about this leading business process automation and ITSM…
