Salesforce Community Cloud: The ‘Nucleus’ of the Modern Intranet

Centralized locations on corporate networks for displaying internal information and access to technical resources have been around for decades, using technologies like Lotus Notes and others […]

The Power of the Lightning Component Framework

My last BrainBlog post on Salesforce Lightning provided a broad introduction to this powerful technology and also made some important recommendations for any organization that is […]

Lightning Strikes the Salesforce Ecosystem

Never satisfied to rest on their unquestionably well-earned laurels, Salesforce continues its relentless drive for innovation with Lighting, its top-to-bottom revamp of its customer experience approach. […]