An Intellyx Brain Candy Brief Litmus Automation offers Loop Cloud, a middleware platform for Internet of Things (IoT) interactions, and Loop Edge, an IoT-savvy agent…
At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow was its push into customer service management (CSM). Venturing beyond its…
Live Q&A with Jason Bloomberg & Atul Saini Old-guard middleware vendors would have you believe that all you need to do to move your enterprise…
Back office software giant SAP has long coveted a leadership position in the front office, especially as digital transformation has become the initiative du jour…
Since I worked with Roman Stanek’s company Systinet back in the 2000s (sold to Mercury Interactive in 2006 and now part of HP), I’ve been…
Why Implement Cloud When Cloudwashing Will Suffice? Surveys of IT executives regarding their Cloud Computing initiatives can be strangely misleading. Take for example two studies…
I had worked with WSO2 during the ZapThink days when the company was just getting rolling, so I was particularly interested to see how far…