ServiceNow: Closing The Loop On Cloud-Enabled Service Management

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow was its push into customer service management (CSM). Venturing beyond its information […]

GoodData: Analytics are Cloud-Based and Personal

Since I worked with Roman Stanek’s company Systinet back in the 2000s (sold to Mercury Interactive in 2006 and now part of HP), I’ve been following […]

Apprenda Marketwatch: Speed Things Up! Hybrid, PaaS, Agile- It’s all happening

Why Implement Cloud When Cloudwashing Will Suffice? Surveys of IT executives regarding their Cloud Computing initiatives can be strangely misleading. Take for example two studies that […]