Missile launches, false alarms and a user experience wake-up call

“BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL.” —Text from the Hawaii Emergency Management Agency on January 13, 2018 As […]

Lightning Strikes the Salesforce Ecosystem

Never satisfied to rest on their unquestionably well-earned laurels, Salesforce continues its relentless drive for innovation with Lighting, its top-to-bottom revamp of its customer experience approach. […]