PagerDuty Helps Organizations Manage Their Digital Operations

An Intellyx Brain Candy Brief

When technology fails today, organizations feel the ramifications far and wide. The impact — and responsibility to respond — is no longer limited to IT. As organizations transform into Digital Enterprises, PagerDuty believes they need a way to manage what they call their “Digital Operations” both within IT and across the organization.

PagerDuty’s new Operations Command Console offers organizations the ability to visualize every dimension of the customer experience, aggregate and correlate monitoring data, and provide end-to-end response orchestration in the event of a critical service disruption.

This holistic approach culls and correlates data from across an enterprise’s entire technology stack and provides a unified view into infrastructure and service health.

This enables DevOps and IT Operations teams to rapidly identify service disruptions and coordinate a rapid and effective organizational response at both a business and technical level.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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