Machine Learning Goes Mainstream in IT Operations

When John Donahoe, ServiceNow’s new CEO, delivered his opening keynote at Knowledge17, he announced the Intelligent Automation Engine — the company’s new machine learning layer that […]

Evanios Brings ITOps and ITSM Together to Enable Predictive Support

An Intellyx Brain Candy Brief The founders of Evanios wondered why organizations managed event monitoring and incident response in different systems — and if by bringing […]

PagerDuty Helps Organizations Manage Their Digital Operations

An Intellyx Brain Candy Brief When technology fails today, organizations feel the ramifications far and wide. The impact — and responsibility to respond — is no […]