Shoppimon: Digital Experience Monitoring for Ecommerce

An Intellyx Brain Candy Brief

Leading Application Performance Management (APM) offerings focus on a wide range of enterprise use cases, and typically monitor business metrics as well as technical ones. However, none of the leaders focuses specifically on the challenges of ecommerce sites.

Shoppimon fills this gap. The vendor offers both business and technical visibility into client-side and server-side issues with enterprise ecommerce sites. In addition, Shoppimon understands the typical structure of ecommerce sites and their component pages, recognizing, for example, when an image is a product image.

The tool is particularly valuable for ecommerce managers, who need immediate visibility into issues that can affect ecommerce performance – where conversions (completed sales) directly impact the bottom line.

In many cases, such issues involve third parties, including search engines, third-party web plug-ins and tags, and content delivery networks (CDNs) – what Intellyx collectively calls the digital ecosystem.

Shoppimon provides visibility into the performance of this ecosystem, giving ecommerce and IT managers the tools they need to quickly identify the causes of issues impacting the business.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at pr@intellyx.com.

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